Marketplace operations
Hands-on experience with platform rules, product structure, capacity and commission management.
About
We learned this in the field, not at a desk
Monotim is a consultancy working with tour operators and agencies, with years of experience on marketplace platforms. We have opened seasons, built products, negotiated commissions and recovered low ratings. Everything we tell you, we did ourselves first.
Why we exist
We saw too many good tours go unseen
Over the years we saw the same thing again and again: agencies whose guests left delighted and whose operations ran flawlessly were not getting the bookings they deserved — purely because the digital side wasn't set up properly. The title was written wrong, the cover photo was weak, the product was launched in the wrong category, or the website never appeared on Google.
Monotim was founded for exactly that gap: a team that knows tourism taking on the digital side for the agency, so the agency can focus on its own work — hosting its guests well.
Today we review products on channels such as GetYourGuide, Viator, Klook, Trip.com and Tripadvisor; for agencies that want it we build websites that take direct bookings, and we work on their visibility in Google and AI search.
10+years of tourism & OTA experience
6+actively managed platforms
4continents served
100%remote, online engagement
What we are not
We are not a general digital agency serving every sector. We don't take work outside tourism, because this business has its own rules, seasons and customer behaviour. When expertise spreads thin, so do the results.
Our principles
How we work, in five points
These aren't slogans for a wall; they are rules we apply on every project.
01
Measure first, then talk
We never present a recommendation as a matter of opinion. We don't produce a plan without seeing the data.
02
No inflated promises
We won't say “triple your sales in week one”. We give a realistic range and work to hit it.
03
The accounts stay yours
Platform accounts, the website, the domain and all data belong to the agency. No access held hostage.
04
One team, one contact
Every agency has a fixed point of contact. You won't be explaining your business from scratch every month.
05
We build lasting assets
What we produce is a website you keep, properly built products and accumulated content. Even if the engagement ends, the value stays with you.
Our transparency commitment
In monthly reports we share not only the metrics going well, but also the items that fell short and why.
Our expertise
Skills rarely found together, in one team
Search engine optimisation
Technical SEO, multilingual site architecture, content strategy and next-generation AI search visibility.
Web development
Fast, secure, booking-focused websites; payment and reservation system integrations.
Content & copywriting
Tour descriptions and destination content in the target market's language that don't read like translations.
Data & reporting
Bringing data from GA4, Search Console and platform dashboards into a single decision table.
Guest experience
Identifying the operational improvements that lift review scores and applying them with the agency.
Working together
From first contact to first result
You know what you're buying from the start. Our process is short, clear and asks for a minimum of your time.
Intro call
A 30-minute online call. We discuss where you are, your goals and your budget range.
Free listing review
We examine your listings, competitors and website and prepare a report with concrete findings.
Proposal and roadmap
A prioritised task list, a schedule and transparent pricing. No surprise line items.
Delivery and monthly rhythm
The work begins; each month you get a report on what was done, what changed and what's next.
Meet the team
Let's talk about where your agency stands today and decide together whether we're the right fit.